F.A.Q.

Frequently Asked Questions

As we get a lot of questions about our studio all the time, we have tried to create a page with some of the most common queries we get to help you out if you too need some extra guidance.

Is there anything I should do before I come for the first time?

It’s important that you create yourself in the system before you come so we can make sure to quickly help you sing in.

Should I bring my own yoga mat?

It is always nice to have your own mat, but we also have mats and other props at the studio for you to use when you join the classes.

When should i show up for class? 

All of our classes starts exactly as scheduled. We lock the door to the studio when the class starts. This furthermore means you should as a rule of thumb, try to be at the studio atleast five minutes before the class starts so you have time to check in and settle down on your math before we start.
Note: we furthermore also open up the last spots five minutes prior to the class starts to any waiting list if applicable. so if you are not there in time you might loose your spot.
We know there can be many reasons for running late, yet if you happen to show up after the door has been locked there is nothing you can do, and will have to come again some other time.
Is it the first time you visit we advise you to come in good time, especially if you need help in setting up your account and buy an entrance pass etc.

Do you teach classes in Danish or English?

We primarily teach classes in english at the studio, yet if the teacher experiences a class with only Danes present, he or she might choose to guide the practice in danish. As most of our teacher do speak Danish, know that you are always more than welcome to ask for some danish guidance too, if you have a hard time following the class in english.

Do I have to sign up for the class In advance?

It is always a really good idea to sign up in advance. If you have signed up in advance you have secured yourself a spot on the class if it happens to get fully booked. Note that we do experience full classes in busy periods, and open up for drop in waiting list five minutes prior to class, which means if you show up late (less than five minutes prior to the beginning of class) you might loose your spot. Another great reason to signing up in advance is that we have the chance to contact you and tell you if there happen to be a cancelation due to a teacher calling in sick without us being able to find a sub. (note this almost never happens)

Should I cancel if I can’t come after all?

Yes it is important that you make sure to cancel at least four hours before the class starts, to free the spot for someone else who might want to join the class and is on the online waiting list (if the class is fully booked). If you don’t sign of in time you will loose the class from your pass. If you are unlimited and a member you will be charged a fine of 40 DKK on your next payment.

Do you do student discounts and have other offers?

We do offer discounts for students, elders and unemployed. All these offers can only be redeemed at the studio - You can read more about this under prices.

Can I leave before the class is over?

We would love it if you would give yourself the time and stay until the class is over. This includes Shavasana. To leave the shala while class is in session can be quite a disturbing element for the other students in the room and we therefore advice you not to do so. Ofcourse it might happen you get sick or feel off and therefore have to leave the room, but make sure to let the teacher know in such a case so he/she can make sure all is okay. To this should be added that if you already know prior to the class that you are unable to stay for the full duration of the class we would rather you come another time, when you feel you do actually have the time to practice.

Can I share my clips with others?

All payment offers at The Yoga Flat are personal and can not be shared.

Can I pause my membership?

As a member you can pause your membership for a specified time period if you’re going out of town for a longer period of time, or can’t come to the studio for some other reason. This service will cost you 125,- and can only be done by sending an email to us at info@yogaflat.com at least 14 days prior to the date you wish the pause should start.

Does the studio have special Corona Guidlines?

Yes you can read more about them here. The Guidelines will only have effect in times where the Government advices to do so.

If you have any questions feel free to send us an email at info@yogaflat.com